Privacy Policy

Effective Date: [28 July 2025]

At TechBoy.co.za, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA).

By using our website or services, you agree to the terms of this policy.

1. Who We Are

TechBoy.co.za is a South African-based tech solutions provider offering IT support, computer repairs, software services, and business tech consulting. We are committed to safeguarding your personal data while delivering excellent service.

2. What Information We Collect

We collect and process the following types of personal information:

a) Information You Provide

  • Your name and surname
  • Email address
  • Phone number
  • Physical or billing address (if invoicing is required)
  • Details you include in service requests or contact forms

b) Information We Collect Automatically

When you visit TechBoy.co.za, we may collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Device information (e.g., desktop, mobile)

This helps us improve our site performance and user experience.

3. How We Use Your Information

We only use your personal information for legitimate business purposes, such as:

  • Responding to your service requests or inquiries
  • Sending quotes or invoices
  • Providing technical support
  • Improving our services and website
  • Complying with legal obligations
  • Sending service updates or occasional promotions (with your consent)

We will never sell your personal information to third parties.

4. How We Share Your Information

We may share your information only with trusted service providers who assist us in operating the website or delivering services to you, such as:

  • Hosting providers (for techboy.co.za)
  • Email or messaging tools (for communications)
  • Payment processors or invoicing platforms

All third parties are required to keep your data secure and confidential.

5. Your Rights Under POPIA

As a South African citizen, you have the right to:

  • Access your personal data
  • Correct inaccurate or outdated data
  • Request deletion of your data (“right to be forgotten”)
  • Object to certain types of processing
  • Withdraw consent at any time

To exercise any of these rights, email us at admin@techboy.co.za.

6. Data Security

We take security seriously. TechBoy.co.za uses secure servers, SSL encryption, and follows best practices to protect your data from unauthorized access, alteration, disclosure, or loss.

That said, no internet transmission is 100% secure — so please use strong passwords and be cautious with sensitive information online.

7. Cookies Policy

TechBoy.co.za uses cookies to enhance your browsing experience. Cookies help us:

  • Understand how visitors interact with our site
  • Improve performance and usability
  • Remember your preferences (like contact form details)

You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit some features on our site.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us and we’ll remove it.

9. External Links

Our site may link to other websites (like social media, payment processors, or tech blogs). We are not responsible for the privacy practices or content on those sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our services, or technology. All updates will be posted here with the updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about your privacy, data usage, or this policy, please get in touch.

Contact Information:

Your privacy is our priority — and we’re committed to earning your trust, one secure connection at a time.

Let me know if you’d like to add sections for:

  • Email marketing
  • WhatsApp communication
  • Client data retention periods
    Or if you’d like it converted into a PDF or terms & conditions to go with it.